Rapid growth into new verticals
Problem, Process, Conclusion
Spending quality time researching the drive of our customers is critical to understanding how to serve them. It’s easy to preconceive what we think is best for one another, but actually listening, watching, and working together will open up possibilities we may have never thought of otherwise.
Growth
It was proven that the Public Safety suite had incredible potential and required its own design team. I was promoted to lead designer for this vertical and later to manager while building a team of 3 talented designers to support its growth. Some achievements of this team include:
- All members had seen promotions and growth in their career trajectory since joining the team under my leadership
- Greenfield launches that exceeded yearly revenue expectations ~3x during their first quarter
- Members included in product feature patents